The consumer model has especially affected worship, which is the true measure of the church. Jesus has become a product to sell, and worship is the primary channel for sales. . . . The substance of worship—remembering God’s saving deeds in the past, culminating in Jesus Christ, and anticipating the overthrow of all evil at Christ’s coming—has been lost.
-Robert E. Webber, Who Gets to Narrate the World? Contending for the Christian Story in an Age of Rivals (Downers Grove, IL: InterVarsity Press, 2008), 18.